Privacy Policy

Privacy Policy juss77 —
Our Commitment to Protection
Your Personal Data

Your privacy is our priority. This document clearly explains how juss77 collects, uses, stores, and protects the personal information of every member in Malaysia.

Updated: January 2026  |  Applies to all users in Malaysia
This Privacy Policy describes juss77's data protection practices and applies to all information collected through our website, mobile app, and all service channels. By using the juss77 platform, you agree to the terms set out in this Privacy Policy.

01 Information We Collect

Juss77 collects information necessary to provide a safe, reliable, and high-quality service to all members. The following are the categories of information we collect:

Registration & Identity Information

When you register a juss77 account, we collect basic information required to verify your identity and ensure account security:

  • Full name as shown on official identification documents
  • National identification number (MyKad) or passport number
  • Date of birth for age verification (18 years and above)
  • Active email address
  • Malaysia mobile phone number
  • Current residential address

Financial Information

To process deposits and withdrawals securely, we collect the following financial information:

  • Registered bank name and account number
  • Registered digital wallet information (if applicable)
  • Deposit and withdrawal transaction history on the platform

Platform Usage Information

We also automatically collect technical data when you use the juss77 platform:

  • IP address and general location information
  • Device type, operating system, and browser version
  • Gaming history, wagering activity, and in-platform actions
  • Login and logout times
  • Cookie data and similar tracking technologies
All information collected is used solely for platform operations, identity verification (KYC), fraud prevention, and improving the user experience. We do not collect more than what is necessary.

02 How We Use Your Data

Information collected by juss77 is used for clear and legitimate purposes. Below is a summary of how we use your data:

Purpose of Use Type of Data Used Legal Basis
Identity verification & KYC Name, IC, date of birth, documents Legal obligation
Deposit & withdrawal processing Bank details and transaction records Contract fulfilment
Fraud prevention & security IP, device, and login history Legitimate interest
Customer Support Name, email, account history Contract fulfilment
Regulatory compliance All relevant data categories Legal obligation
Platform improvement & analytics Anonymised usage data Legitimate interest

Juss77 will not use your data for third-party marketing purposes without your explicit consent. Any use of data beyond the scope outlined above will require your renewed consent beforehand.

03 Sharing Information with Third Parties

Juss77 takes its responsibility seriously when it comes to not selling or renting your personal data to any external party. However, there are limited situations where we may need to share your information with certain parties:

Trusted Service Providers

We work with third-party service providers who assist us in operating the platform, including payment gateway providers, identity verification service providers, and technology infrastructure providers. All third parties are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.

Legal Obligation

Juss77 may be required to disclose your information to the relevant authorities when mandated by Malaysian law, including in cases involving financial crime investigations, money laundering, or valid court orders. We will notify you of any such disclosure unless prohibited by law from doing so.

Business Transfer

In the event of a merger, acquisition, or sale of business assets, user data may be transferred as part of that transaction. You will be notified in advance and will have the option to delete your account before any such transfer takes place.

juss77 has never sold your personal data to advertisers, marketing companies, or data brokers. Any offer claiming to have juss77 user data is fraudulent, and we encourage you to report it to us.

04 Data Security & Encryption

Protecting your data is a responsibility we take seriously. juss77 implements multiple layers of technical and organisational security to ensure your information stays safe at all times:

  • 256-bit SSL encryption: All data transmitted between your device and juss77's servers is protected with the same industry-level encryption used by major financial institutions.
  • Data-at-rest encryption: Sensitive information such as passwords and financial data is stored in encrypted form using modern encryption algorithms.
  • Strict access controls: Only staff with specific authorisation may access user data, and every instance of access is logged for audit purposes.
  • Real-time threat monitoring: Our systems monitor suspicious activity around the clock to detect and prevent unauthorised access attempts.
  • Two-factor authentication (2FA): Available to all member accounts as an added layer of protection.
  • Regular security audits: The juss77 platform undergoes regular independent security testing to ensure there are no exploitable vulnerabilities.
While no system can guarantee absolute security, juss77 follows industry best practices to minimise the risk of data breaches. In the event of a security incident affecting your data, we will notify you within 72 hours.

05 Cookies & Tracking Technologies

Juss77 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

Essential Cookies

These cookies are required for core platform functions such as login session authentication and security. Without them, the platform cannot operate properly and cannot be disabled.

Performance & Analytics Cookies

We use analytics cookies to understand how users interact with our platform — which pages are visited most frequently, how long sessions typically last, and where users encounter issues. All analytics data is collected anonymously and used solely for platform improvement.

Functional Cookies

These cookies save your preferences such as language, display theme, and other personal settings so you don't need to reconfigure them every time you log in.

You can manage or delete cookies at any time through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the platform.

06 Data Retention Period

Juss77 retains your personal data for as long as your account is active and for the period required to meet our legal obligations. The following are our data retention guidelines:

  • Active account data: Retained for as long as your account remains active on the juss77 platform
  • Financial transaction records: Retained for a minimum of 7 years as required by Malaysian law for financial records
  • Security & audit logs: Retained for 2 years for security investigation and audit purposes
  • Data after account closure: Basic information is retained for 5 years after account closure to comply with legal requirements
  • Marketing data (if consented): Retained until you withdraw your consent

Once the specified retention period has elapsed, your data will be securely deleted or anonymised in accordance with our data disposal procedures.

07 Your Rights as a User

As a juss77 member, you have certain rights regarding your personal data. We fully respect and support the exercise of these rights:

Your Data Protection Rights

Juss77 fully recognises and respects the privacy rights of every member

Right to Data Access

You have the right to request a copy of all personal data we hold about you. This request will be processed within 30 business days.

Right to Rectification

If any of your information is inaccurate or out of date, you have the right to request an immediate correction through your account or via customer support.

Right to Erasure

You may request the deletion of your personal data. This request is subject to any legal retention obligations applicable to us.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes. Your objection will be actioned immediately without question.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another service provider of your choice.

Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your data while a dispute or request is being resolved.

To exercise any of the above rights, contact the juss77 support team via live chat or email. We will verify your identity before processing any data-related request to ensure the security of your account.

08 Children's Data

Juss77 is an online entertainment platform that for individuals aged 18 and above only. We do not knowingly collect or process personal data of children under the age of 18.

If we determine that a person under the age of 18 has registered an account on our platform, the account will be closed immediately and all related data will be deleted in line with our child protection policy. Any deposited funds will be refunded via the original payment method once the verification process is complete.

If you become aware that a minor has accessed the juss77 platform, please contact our support team immediately. We take child protection seriously and will respond promptly.

09 Changes to This Privacy Policy

Juss77 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When we make significant changes, we will:

  • Updating the "Last Updated" date at the top of this page
  • Sending a notification to your registered email address for material changes
  • Displaying a notice on the juss77 platform for at least 14 days before changes take effect

We encourage you to review this Privacy Policy page periodically. Your continued use of the juss77 platform after any changes are published constitutes your acceptance of the updated policy.

Previous versions of our Privacy Policy are available upon request. Contact our support team if you wish to review an older version for your reference.

10 Contact Us Regarding Privacy

If you have any questions, concerns, or wish to exercise your privacy rights, the juss77 data protection team is ready to assist:

  • Live Chat: Available 24/7 via the juss77 app and website — the fastest way to get a response
  • Email: [email protected] — for official privacy inquiries and data requests
  • Response time: Within 3 business days for privacy-related enquiries; within 30 days for formal data access requests

For data protection concerns that cannot be resolved through our support channels, you have the right to file a complaint with the relevant data protection authority in Malaysia. We are always prepared to cooperate with any such investigation.

Why Your Privacy Is Safe with juss77

Data protection is not just a policy on paper — it is reflected in every aspect of our platform

Bank-Level Encryption

The same 256-bit SSL technology used by Malaysia's leading banks protects every piece of data you send and receive on the juss77 platform.

Integrated & Secure KYC

Juss77's KYC process uses an integrated and secure identity verification system. Your documents are processed in a protected environment and are not retained longer than necessary.

No Data Sales to Advertisers

Juss77 operates on a business model that does not rely on the sale of user data. Your information will never be sold to advertisers or third-party data brokers.

24/7 Fraud Monitoring

Our automated monitoring system works continuously to detect any suspicious activity on your account and responds before any damage can occur.

Independent Security Audit

The juss77 platform undergoes independent security audits on a regular basis, ensuring our data protection standards are continuously updated against the latest threats.

Dedicated Privacy Support

The juss77 support team is specially trained in data protection matters. Any privacy-related enquiries will be handled with care, promptly, and in full confidence.

Your Data is Protected

Play with Peace of Mind at juss77

Your privacy is protected, your data is secure. Register today and enjoy an online entertainment experience trusted by hundreds of thousands of members across Malaysia.

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